Question: I recently took up the offer of a lease on a pub. It is owned by a relative and they offered a reasonable rate and given the lack of other opportunities these days I decided it was worth a go. I don’t have specific experience of running a pub
Question: As a small business owner in the Sales and Services sector a significant element of our marketing effort revolves around Networking events like Exhibitions, Conferences etc. I find the initial challenge of meeting someone new or introducing myself to a stranger to be downright daunting. Once I know someone
On the first day of Cmas my true love gave to me an apology from Thierry Henry …second day…two bumbling Brians …third day…three Luas stops …fourth day…four Charlie Birds …fifth day…five Bishops rings …sixth day…six blu flu Gardai …seventh day…seven counties flooded …eighth day…eight struggling bankers …ninth day…nine Newry shoppers
Name that movie? e.g. GWTW… “Frankly my dear I don’t give a damn” – Gone With The Wind 1. SBFSB… They’ll need more than four weddings here 2. BAT… Audrey Hepburn played Holly Golightly 3. C… “Of all the gin joints, in all the towns, in all the world she
In this new economic climate our level of service is key. It is not going to be enough just to ‘do the basics’ we will have to go a step further. Listen in for how one organisation managed to ‘delight this customer’.
A listener asks for advice on their challenge – “I have just been appointed as manager to sort out a unit with an attitude for negativity and not my job” what to do….
You know the type: “this person is just uncooperative, they seem to think every request is an imposition, that they’re busier than everyone else and that their priorities are paramount. On occasion they have even been rude and aggressive…” How to cope effectively with this type?
“You are only 52 not 82…live your life, enjoy it, don’t just endure it”.