Course Objective:
To provide attendees with skills and knowledge that will enable them effectively facilitate group sessions and team meetings. By the end of the course participants will:
- Appreciate the difference between facilitation and direction
- Identify times when facilitation will be most effective
- Know the role and functions of a good facilitator
- Have developed and practised key skills of facilitation
Course Content:
- Focussing group direction
- Encouraging group contributions
- Promoting creativity
- Generating involvement and building commitment
- Group discussion leading
- Summarising inputs
- Charting progress
- Handling challenging situations
- Reflecting
- Building consensus
For Whom:
This course is aimed at those who need good facilitation skills, including Trainers, Managers, Work Group Leaders, those involved in Quality Improvement Projects, Cross Functional Team Leaders etc.
Course Approach:
There will be a combination of theory input with case study, guided discussion, practical exercises, role-play, evaluation and structured feedback.
Duration:
2 Days